One of the best hotels we stayed in. The manager Mr George Thomas was very friendly and welcoming. We forgot to mention that we were members of IHG and he was kind enough to add our points to the membership. Breakfast is really great compared to other hotels.
Check Out Date:2025-04-03
Reason for Visit:Work
ProsAmenities, breakfast, Room Cleanliness, Location, Recognition for IHG® Rewards Club Members, Social Evening Reception
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Thank you for taking the time to tell us about your experience at Staybridge Suites DENTON.
Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
Again, thank you for choosing Staybridge Suites, Sincerely, George Thomas
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fromTexas
Age:35-49
Traveler Type:Combined Business and Leisure
Reason for Visit:Work
Next Destination:California
Staff and Service
5.0/ 5
Room and Comfort
5.0/ 5
Value
5.0/ 5
Room Cleanliness
5.0/ 5
Sleep Quality
5.0/ 5
Home Like Atmosphere
5.0/ 5
Opportunities to Socialize
5.0/ 5
Yes, I recommend this property.
He is very courteous with a smile all the time. He provides excellent customer service. The service workers were very helpful and nice as well. I have experienced some issues with other hotels but not this one.
Reason for Visit:Work
Next Destination:California
ProsRoom Cleanliness, Location, Amenities, recognition for ihg rewards club members, Social Evening Reception, breakfast
0points
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fromArkansas
Age:50-64
Traveler Type:Leisure
Reason for Visit:College Visit for Attending College
Next Destination:California or out West
Staff and Service
5.0/ 5
Room and Comfort
5.0/ 5
Value
5.0/ 5
Room Cleanliness
5.0/ 5
Sleep Quality
5.0/ 5
Home Like Atmosphere
5.0/ 5
Opportunities to Socialize
5.0/ 5
Yes, I recommend this property.
A great value w/ breakfast and social hour was a extra adder. We had a wonderful experience and we'll be back
Reason for Visit:College Visit for Attending College
Next Destination:California or out West
ProsRoom Cleanliness, Location, Amenities, recognition for ihg rewards club members, Social Evening Reception, breakfast
0points
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Reason for Visit:UNT Music Department performances
Staff and Service
5.0/ 5
Room and Comfort
5.0/ 5
Value
5.0/ 5
Room Cleanliness
5.0/ 5
Sleep Quality
5.0/ 5
Home Like Atmosphere
5.0/ 5
Opportunities to Socialize
5.0/ 5
We had a fantastic stay at this property! We were traveling with an elderly parent with limited mobility to attend several events over the week on the UNT campus. The location was fantastic for this, with relatively easy access to UNT, the Denton square, restaurants, and grocery stores. I-35E is always wild in the DFW area, but the on/off ramps here were not too tricky compared to other sites we've stayed in the Denton area.
We stayed in a 2-bedroom suite, which gave us a lot of peace of mind to help dad over being in separate rooms and a lot of space compared to adjoining rooms. Having a living area in the suite allowed him to nap during the day while we worked. The kitchenette was well stocked with dishes and cleaning supplies, the rooms were spacious and comfortable, and the workout room had ample equipment for both my husband and his dad to continue with his PT exercises. There are some amazing outside areas for gathering and relaxing, but unfortunately for us, it was too windy and cold to take advantage on this trip.
The breakfast options were the best I've seen in the Denton area, with fresh fruit and vegetables and lots of healthy options each day. The breakfast room attendant did a wonderful job of keeping everything stocked and was very warm and helpful. The social hour each evening was also a nice perk and the vibe was really chill as guests watched the NCAA tourney and chatted with each other. We bought groceries and made lunches in the room, which lowered our travel budget.
Overall, the property was cozy, clean, and well-maintained. The staff were all very kind and helpful. We forgot to pack a shower chair, but the front desk staff found one and delivered it to our room.
My only minor negative is that the rear parking lot, which was very close to our room, did not have handicapped parking spaces or curb cutouts. Our father was able to navigate the step up/down with his walker with less effort than walking through the entire hotel, but someone in a wheelchair or with less mobility will want to ask for a room close to the main entrance.
We will definitely stay again, especially for multi-generational trips because of all the thoughtful spaces for families to gather, relax, and enjoy each other's care and company. Truly a gem and an amazing value for everything it offers. I wish I had found it sooner! Thanks to the entire staff for a wonderful stay!
Check Out Date:2025-03-21
Reason for Visit:UNT Music Department performances
ProsAmenities, breakfast, Room Cleanliness, Location, Social Evening Reception, fitness center, suites with kitchenettes
Conslimited handicapped parking
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fromTexas
Age:50-64
Traveler Type:Leisure
Reason for Visit:Weekend getaway
Staff and Service
5.0/ 5
Room and Comfort
5.0/ 5
Value
5.0/ 5
Room Cleanliness
5.0/ 5
Sleep Quality
5.0/ 5
Home Like Atmosphere
5.0/ 5
Opportunities to Socialize
5.0/ 5
Yes, I recommend this property.
Check-in and out process was very easy. Room was very large with separate living room. Nice size kitchen. Beds extra comfy. Everything clean.
Reason for Visit:Weekend getaway
ProsRoom Cleanliness, Location, Amenities, recognition for ihg rewards club members, breakfast
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fromDenton texas
Age:50-64
Traveler Type:Leisure
Staff and Service
5.0/ 5
Room and Comfort
5.0/ 5
Value
5.0/ 5
Room Cleanliness
5.0/ 5
Sleep Quality
5.0/ 5
Home Like Atmosphere
5.0/ 5
Opportunities to Socialize
5.0/ 5
Yes, I recommend this property.
Everything was great! Will definitely stay again. Comfortable beds, kitchen had everything to cook a good meal. Close to a shopping mall. Great location
ProsRoom Cleanliness, Location, Amenities, recognition for ihg rewards club members, breakfast
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fromAlbuquerque
Age:35-49
Traveler Type:Leisure
Staff and Service
3.0/ 5
Room and Comfort
1.0/ 5
Value
2.0/ 5
Room Cleanliness
1.0/ 5
Sleep Quality
4.0/ 5
Home Like Atmosphere
3.0/ 5
Opportunities to Socialize
1.0/ 5
No, I do not recommend this property.
The floor we were on smelled. The room smelled. Opened the dishwasher and smelled like sewer. Found an open spaghetti sauce jar in the cabinet. Makes me worry about how clean the room was since they missed that jar.
ConsRoom Cleanliness
0points
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onFebruary 17, 2025
Hello whydoineedthis,
It's always a delight for us to host your stays. We appreciate you choosing the Staybridge Suites Denton as your travel partner. Thank you for being one of our IHG® One Rewards Platinum Elite members and sharing your experience.
We strive to offer a relaxing stay. I am sorry to learn about what happened. I've shared your comments with our management team as a reference to improve the quality of our guests' experience.
We look forward to hosting your next visit. We promise to make the value of your experience worth it for all the right reasons.
Yours in Hospitality,
Ronald R. Case Manager IHG Hotels and Resorts Service
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fromDenton, TX
Age:50-64
Traveler Type:Leisure
Staff and Service
5.0/ 5
Room and Comfort
5.0/ 5
Value
5.0/ 5
Room Cleanliness
5.0/ 5
Sleep Quality
5.0/ 5
Home Like Atmosphere
5.0/ 5
Opportunities to Socialize
5.0/ 5
Yes, I recommend this property.
We stayed here overnight because we were moving back to Houston. The staff, room, food, and service was amazing. The room we stayed in had a little kitchen so we could have cooked ourselves but we were a bit too tired from moving. But we did make use of the earl grey tea which helped us wind down from a long day of packing. I highly recommend staying here!
ProsRoom Cleanliness, Location, Amenities, recognition for ihg rewards club members, breakfast
0points
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Kimmy63, thank you for sharing your experience at Staybridge Suites Denton! We are glad to hear that you enjoyed your stay. We hope to see you again soon.
Erik Solorio Assistant General Manager Erik.solorio@staybridgesuitesdt.com
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