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Concierge sign
InterContinental San Francisco

Concierge

Your Key to an Exceptional Stay

The Concierge Team

At the InterContinental Hotel San Francisco, we pride ourselves on creating authentic, enriching experiences that bring San Francisco to life. With unsurpassed local knowledge and a genuine desire to assist guests in every way possible, our Concierge Team stands ready to help you plan your perfect San Francisco itinerary.

A member of the hotel’s Concierge Team is at your service in the hotel lobby every Sunday through Thursday from 8 am to 4 pm and every Friday and Saturday from 8am to 9 pm. We can also be reached via email at ICSFconcierge@ihg.com or by phone at 415.616.6590. We look forward to hearing from you.

Chief Concierge
Chief Concierge

Bill Sutton

A legacy staff member whose tenure predates the hotel’s opening, Bill is a lifelong San Franciscan who never tires of sharing his hometown – and its many urban and rural foot trails – with visitors. “Everyone asks their phone for dining or shopping advice but the concierge is your human Google. I love the chance to have a positive impact on our guests’ San Francisco experience.”