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Iberostar Waves logo
View Prices
Sustainability
Spa Pool
Spa
Spa
Spa Pool
La Cascada - Aqua Bar (Adults Only)
Main Pool
Main Pool
Swimming Pool
Main Pool
Star Camp
Star Camp
Star Camp
Children's Recreation
Beach area
Hotel Theater
Iberostar Waves Quetzal

Amenities

Hotel features

All inclusive
All inclusive
Responsible consumption of seafood
Responsible consumption of seafood
Single-use plastic free hotel
Single-use plastic free hotel
Beach
Beach
4 Outdoor pools
4 Outdoor pools
Spa
Spa
Fitness center
Fitness center
Kids camp
Kids camp
5 On-site bars
5 On-site bars
Wi-fi
Wi-fi
Smoke free hotel
Smoke free hotel
Daily housekeeping
Daily housekeeping
Onsite parking
Onsite parking
All inclusive
All inclusive
Responsible consumption of seafood
Responsible consumption of seafood
Single-use plastic free hotel
Single-use plastic free hotel
Beach
Beach
4 Outdoor pools
4 Outdoor pools
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At this hotel

Hotel Information

  • Front desk: 52-984-8772000

  • Reservations: 1-833-3997888

  • Email: qtzrp1@iberostar.com

  • Check-in: 3:00 PM

  • Check-out: 12:00 PM

  • Late check out available​

  • Minimum check-in age: 18

  • Total floors: 3

  • Total rooms: 350

  • Accessible rooms:  3

  • Languages spoken: English, Spanish
  • Credit cards accepted: MA, MasterCard, American Express, JCB, Visa, Discover, Diners Club
Accessibility
For your convenience
  • Complimentary coffee in lobby

  • Complimentary filtered water

  • On-site convenience store

  • Ice machine(s)

  • Room service

  • Single-use plastic-free hotel

Kids activities and services

  • Babysitting

  • Nanny for hire

  • Star Camp
    4-17 years old, complimentary
    Iberostar’s innovative activity program for kids from 4 to 17 years old offers all kinds of fun with hands-on activities, outdoor games or learning how important it is to care for the planet in Starky’s orchard.

Beach amenities
  • Beach chairs
    Cabanas (for rent)
    Towel service
    Water/filtered water
Beach activites
  • Jet skis (for rent)
    Kayaks
    Paddleboards
    Scuba diving (for rent)
    Snorkel (for rent)

  • Hours of operation: 7:00 AM - 8:00 PM

  • Elliptical machines
    Free weights
    Stationary bicycle

  • Onsite sports trainer

  • Iberostar Paraiso Golf Club
    Located off-site
    Number of holes: 18
    Playa Paraíso is an extraordinary place where you will find lush jungle vegetation and some of the world’s most famous archaeological sites. The renowned golf course architect P.B. Dye designed this magnificent place, making it one of his best creations.

Parking

  • Controlled access to parking

Accessible parking

  • Ramp access to property

  • Outdoor Pool
    Location: Outdoor
    Children's pool

Housekeeping and laundry​

  • Daily housekeeping

Other services​​​

  • Doctor on call

  • Wake up calls

Kids services

  • Babysitting

  • Nanny for hire

Sensations

  • Hours of operation: 9:00 AM - 8:00 PM

  • Beauty treatments
    Facials
    Hydro therapy
    Manicures and pedicures
    Masseuse
    Steam bathing