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Business Center
Swimming Pool
Swimming Pool
Swimming Pool
Swimming Pool
Swimming Pool
Fitness Center
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Holiday Inn Express & Suites Playa del Carmen

Amenities

Hotel amenities

Kids eat free
Kids eat free
Free breakfast
Free breakfast
Daily housekeeping
Daily housekeeping
Fitness center
Fitness center
On-site parking
On-site parking
Pet-Friendly
Pet-Friendly
Pool
Pool
Smoke-free hotel
Smoke-free hotel
Wi-Fi
Wi-Fi
Kids eat free
Kids eat free
Free breakfast
Free breakfast
Daily housekeeping
Daily housekeeping
Fitness center
Fitness center
On-site parking
On-site parking
View more

At this hotel

Hotel information

  • Front desk: 52-984-2571000

  • Reservations: 52-984-2571000

  • Email: reservaciones@hieplayadelcarmen.com

  • Check-in: 3:00 PM

  • Check-out: 12:00 PM

  • Late check out available​

  • Minimum check-in age: 18

  • Total floors: 5

  • Total rooms: 91

  • Accessible rooms:  1

  • Languages spoken: English, French, Spanish
  • Credit cards accepted: American Express, Diners Club, Discover, JCB, MasterCard, Visa
For your convenience
  • Complimentary coffee in lobby

  • Connecting rooms available

  • Ice machine(s)

Pet policy
  • Only dogs allowed

  • Pet deposit: 3000 MXN per stay

  • Pet fee per night: 1000 MXN

  • Pet weight limit: 5 KILOGRAMS

Accessibility

  • All entrances/doorways

  • Vanity

  • Public stalls

  • Registration desk

  • Wheelchair available

  • Public facilites

  • Elevators are ADA compliant

  • Accessible room details

  • Hours of operation: 7:00 AM - 10:00 PM

  • Elliptical machines
    Free weights
    Rower
    Stair stepper
    Stationary bicycle
    Treadmill

Parking

  • Complimentary daily self parking

  • Controlled access to parking

  • Parking for registered guests only

  • Underground parking

  • Car parking available

Airport shuttle
  • Aeropuerto Internacional de Cancún (CUN)
    Shuttle not available
Accessible parking

  • Flat terrain between parking and entrance

  • Curb cuts and street parking wheelchair accessible

  • Number of wheelchair accessible parking spaces: 1

  • Designated accessible parking spaces with posted signs

  • Disabled or accessible parking

  • Ramp access to property

  • Parking drop off point adjacent to entrance

  • Outdoor Pool
    Location: Outdoor
    Hours: 7:00 AM to 10:00 PM

Business services

  • Business services

  • Printing services

Other services​​​

  • Wake up calls

Housekeeping and laundry​

  • Daily housekeeping

  • Dry cleaning pickup or laundry valet

  • Onsite self service laundry

  • Same-day dry cleaning