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Crowne Plaza logo
View prices
Stay relaxed in our sauna area
Our Fitness Room - open 24/7
Stay fit in our well-equipped Gym
Search for a nice souvenir in our Gift Shop
Gift Shop - the right place for little souvenirs
Visit our Gift Shop to find a small souvenir
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Crowne Plaza Hamburg - City Alster

Amenities

Great news! We are Green Key certified. This Green Key stands for our establishment’s promise to its guests that by opting to stay with our establishment, they are helping to make a difference on an environmental and sustainability level.

Sustainability

Great news! We are Green Key certified. This Green Key stands for our establishment’s promise to its guests that by opting to stay with our establishment, they are helping to make a difference on an environmental and sustainability level.

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Hotel features

Daily housekeeping
Daily housekeeping
Ev chargers
Ev chargers
Fitness center
Fitness center
On-site parking
On-site parking
Pet-Friendly
Pet-Friendly
2 On-site restaurants
2 On-site restaurants
Spa
Spa
Smoke-free hotel
Smoke-free hotel
Wi-fi
Wi-fi
Daily housekeeping
Daily housekeeping
Ev chargers
Ev chargers
Fitness center
Fitness center
On-site parking
On-site parking
Pet-Friendly
Pet-Friendly
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At this hotel

Hotel information

  • Front desk: 49-40-228060

  • Reservations: 49-40-228060

  • Email: Reservation@crowneplazahamburg.com

  • Check-in: 3:00 PM

  • Check-out: 12:00 PM

  • Late check out available​

  • Minimum check-in age: 18

  • Total floors: 7

  • Total rooms: 291

  • Accessible rooms:  1

  • Languages spoken: Dutch, English, French, German, Portuguese, Spanish
  • Credit cards accepted: American Express, Diners Club, MasterCard, Visa
For your convenience

  • Connecting rooms available

  • Onsite convenience store

  • Room service

Pet policy
  • Only dogs allowed

  • Pet fee per night: 15 EUR

Accessibility

  • Restaurant seating

  • Vanity

  • Public stalls

  • Registration desk

  • Public restrooms

  • Public facilites

  • Elevator access to all levels

  • Elevators are ADA compliant

  • Accessible room details

Kids activities and services

  • Children's activities offsite

  • Hours of operation: -

  • Elliptical machines
    Free weights
    Rower
    Stair stepper
    Stationary bicycle
    Treadmill

  • Red Golf
    Located off-site
    Driving range off-site
    Putting green off-site

    The red Golf in Hamburg Moorfleet, only 10 minutes far away from the town center. This plant offers a comprehensive offer for beginners and progressing. There is a 9 hole golf course, a putting green, a driving range and training facilities.

    Phone: 49-40-7887720

Parking

  • Controlled access to parking

  • Parking at a charge: 29 EUR

Accessible parking

  • Flat terrain between parking and entrance

  • Number of wheelchair accessible parking spaces: 72

  • Designated accessible parking spaces with posted signs

  • Disabled or accessible parking

  • Ramp access to property

  • Ramp access to hotel bar lounge

  • Ramp access to leisure facilites

  • Ramp access to hotel restaurant

  • Parking drop off point adjacent to entrance

EV charging

  • 2 spaces available

  • Our hotel garage is equipped with two parking spaces where our hotel guests can recharge their electric vehicles free of charge
Airport shuttle
  • Hamburg Airport Helmut Schmidt (HAM)
    Shuttle not available

Business services

  • Business services

  • Fax services

  • Printing services

  • Shipping services

Housekeeping and laundry​

  • Daily housekeeping

  • Weekly housekeeping

  • Dry cleaning pickup or laundry valet

  • Same day dry cleaning

Concierge services​
Other services​​​

  • Doctor on call

  • Executive VIP services

  • Foreign currency exchange

  • Messenger service

  • Secretarial services

  • Storage space available

  • Wake up calls

Sauna

  • Email address: reservation@crowneplazahamburg.com

  • Phone number: 49-40-228060

  • Hours of operation: 6:00 PM - 10:00 PM