Serving the best interest of our members is the goal of our IHG® Business Rewards Reservations and Service Center.
To reach us with any questions or issues, simply submit an online form or call the contact points below. We recommend you check with your telephone network supplier whether any additional or local connection charges apply for the use of toll-free numbers.
We are available 24 hours a day, 7 days a week unless otherwise indicated.
United States and Canada
Telephone: 1-800-344-4880 (toll-free)
Asia/Pacific
Australia/New Zealand: +61 (0) 2 8379 2054**
Mainland China: 400 830 2836 ***
Hours of Operation:
Mon-Fri, 9:00am - 6:00pm China Standard Time
Hong Kong: 800 905 879 ***
Hours of Operation:
Mon-Fri, 9:00am - 6:00pm Hong Kong Time
Japan: +81 3 6364 1371***
Hours of Operation:
Mon-Fri, 9:00am - 6:00pm Japan Standard Time
All other Countries/Regions: +61 2 8379 2054**
Europe, Middle East and Africa
UK: 01950 491121
Middle East: +90 212 900 3555**
Hours of Operation:
Sun-Thurs 9:00am - 6:00pm Arabia Standard Time
All other Countries/Regions: +44 1950 491108
Latin America
Telephone: +52 800 702 2176**
Hours of Operation:
Mon-Fri 7:00am-10:00pm Central Standard Time
* Toll charges apply
** International calling rates apply
*** Toll charges may apply